First releases are being built now. Follow the build

  1. Home
  2. Contact

Contact

Say what you need. A person reads it.

There is no contact form on this page. A static site cannot send email on its own, and a form that quietly fails is worse than no form at all - so these are direct addresses instead.

The Koala Embedded roundel: the robotic koala mascot sitting on a branch at sunset, holding a nest with a bird in it, beside a wooden sign reading Koala Embedded.

Where to write

Four kinds of enquiry

Same small team behind all of them. Choosing the right one just gets you a better answer faster.

Sales and products

Availability, quantities, whether a board will do the thing you need, and questions about an order placed in the store.

Sales address not published yet

Support

Something is not working. Bring the board, the revision, the firmware profile, what you expected and what happened instead.

Support address not published yet

Education

Classroom sets, workshops, curriculum fit, and hardware that has to survive a term of being handled by people learning on it.

Education address not published yet

Collaboration

Firmware contributions, guide corrections, custom hardware, or an idea that needs someone who builds boards.

General address not published yet

Why the addresses might say “not published yet”

This site shows a real, monitored mailbox or it shows nothing. A published address that nobody reads wastes your time in the worst possible way - after you have already written the message. As soon as the mailbox is live, every card above fills in automatically.

Other routes

Elsewhere

The store

Orders, payment and shipping are handled in Shopify, including order-specific questions.

Firmware issues

Once the GitHub organisation exists, firmware bugs are best filed there so the fix is public and traceable.

Accessibility

If something on this site blocks you, that is a defect and we want to hear about it.